Send Push Notifications
This functionality proves highly valuable as it facilitates the sending of notifications to mobile devices when customers have installed the corresponding mobile applications. Please note that this feature will only operate under the condition that customers have installed the mobile apps. To utilize this functionality, simply adhere to the specified filters and dispatch notifications to the relevant customers.
The provided screenshot appears to show a user interface for setting up Push Notifications based on specific criteria. It allows the admin or user to filter notifications based on various fields such as the sending country, the destination country for the money transfer, and customer registration details. Here's an overview of how these fields might be used in the system:
Push Notification Configuration Fields
Sending Countries:
This field allows you to select countries from which money is being sent. You can choose one or multiple countries from the list of sending countries (e.g., Austria, Belgium, Canada, etc.). The notifications would be triggered for transactions originating from the selected countries.
Send Money To:
This field allows you to select one or more countries where the money is being sent to. For example, if money is sent from Austria to Bangladesh, Cameroon, or other countries in the list, a push notification can be triggered for those specific transactions.
Customer ID:
This field enables you to search for a specific customer by entering their unique Customer ID. Push notifications can be tailored to specific customers by their ID for more granular control.
Customer Register From / To:
The "Customer Register From" and "Customer Register To" fields allow you to specify a date range for when a customer registered in the system. This helps filter notifications to customers who registered within a certain period.
Use Case for Push Notifications:
This feature would be useful for sending alerts to customers or staff based on particular conditions:
Transaction Alerts: Notify customers when a transaction is sent or received from a certain country.
Promotional Notifications: Send push notifications to users based on their country of registration or transaction history.
Risk Management: Send alerts for unusual transactions or high-risk activities, especially when specific corridors or countries are involved.
Customer Engagement: Target customers with push notifications relevant to their region or registration period, improving communication and service delivery.
This system is a great way to customize the user experience and improve the responsiveness of the platform.
You can also view the Notifications history in Manage Notifications section.
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